Covid-19
IMPORTANT COVID-19 UPDATE:
First and foremost, we wish everyone the best during this challenging time. Let’s all do what we can to social distance and stay positive. Everyone’s safety and well-being, including our customers as well as our employees and our families is a top priority.
Below is our current in-house order shipping schedule estimate:
Order number range: W-36564 to W-36599 should be completed and shipped by 4/15/2020 or sooner.
All other orders should ship by 4/29/2020 or sooner assuming the order is not on hold/waiting for your proof approval.
New orders placed online, via email and fax will continue to be processed daily by our office staff which is working remotely. Because your magnet order requires custom printing and assembly and we are working remotely and with a limited crew, our production time may take up to 4 weeks, rather than our normal 2 to 3 weeks.
While we continue to work remotely, it’s possible our telephone answering system may pick up when you call, rather than member of our staff. please leave a message and we will return your call promptly. For faster service, please email us at customerservice@nationalmagnet.com
Thank you.